Privacy Policy
Simply Hands On Privacy Policy
Our contact details
Name: Andrew Charles
Phone Number: 07838 267077
E-mail: simplyhandsonuk@gmail.com
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics, name, address, contact phone numbers, email addresses, financial information
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- When enquiring about or to complete the purchase of a product or service offered by Simply Hands On.
[If applicable] We also receive personal information indirectly, from the following sources in the following scenarios:
- Our suppliers and business partners if and only when relevant to your enquiry or purchase of a product or service offered by Simply Hands On.
We use the information that you have given us in order to contact you to provide you with the necessary feedback, answers to your enquiries or to assist you with the purchase of the product or service offered by Simply Hands On.
We may share this information with designated business partners or product suppliers if an only when relevant to your enquirt or purchase of a product or service offered by Simply Hands On.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us via simplyhandsonuk@gmail.com
(b) We have a contractual obligation.
(c) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We will keep contact and personal details and any other relevant information for 36 months. We will then dispose your information by deleting all files, contact details and any other relevant information by securely removing all of your data from our database and any cloud storage services.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at simplyhandsonuk@gmail.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at simplyhandsonuk@gmail.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk